Are you proud of what you achieved on your construction project today?

Could you have done better?

Did you make a positive difference?

These three key questions are simple yet powerful for the performance of you and your team. Most people can quickly answer the first two questions but struggle to answer the last one.

So why ask these questions at all? A large and growing body of research on positive organisational psychology demonstrates that a positive workplace environment leads to higher engagement from employees that directly benefits themselves, their employers, and the bottom line.

The benefits are outstanding

In studies by the Queens School of Business and by the Gallup Organisation, engaged workers had 63% less absenteeism, 51% fewer accidents, 40% fewer errors and defects, 82% higher productivity, 84% higher profitability, 63% higher job growth, and over time, 35% higher share price. Importantly, businesses with highly engaged employees enjoyed 100% more job applications. Aha, now we’ve got your attention!

Questions to Ask

To help you decide how much of a difference you made, answer these simple questions below. Some may be quick to say, ‘but that’s not part of my job’. People in the head office find the contracts, and the senior managers interface with the clients. Well, yes, that is true, but not the entire picture. Anyone on a construction project can hear of potential new projects, ideas and savings when they talk to suppliers, subcontractors, and their network (professional and private). This can provide strong leads, pathways or efficiencies for the company.

Further, every person in the company is responsible for the negative or positive experience that customers, contractors and suppliers have with you and your team as representatives of the company. Cultivating an attitude of making a positive difference takes active focus and honest answers to:-

1. Am I proud of what I achieved today, or could I have done better?
2. Did I thank someone for a job well done?
3. Who did I teach or mentor?
4. Was I an inspiration to my team? Did I lead by example?
5. What did I do to improve my and my team members, management skills and technical knowledge?
6. Did I constructively engage with others in my environment, the client, contractors and suppliers?
7. Did my presence improve quality?
8. Did I improve productivity such as highlighting ways to work more efficiently? 
9. Did I stop an unsafe act or actively improve safety on the project?
10. What problems did I solve, or were the solutions I put forward the best in the circumstances?
11. Did my actions prevent a problem from occurring?
12. Do I know what needs to be implemented tomorrow, and is everything in place so it can happen?​
13. Does my team understand what needs to be achieved, how we will achieve it, and the required standards?
14. Did I attend to all the tasks that required my attention today?
15. What steps did I take to reduce lost time, defects or costs?
16. Did I reduce wastage? 
17. What did I do that helped the environment?
18. Is the project on schedule, and what steps were implemented to ensure it remains on schedule?
19. Was I a good advertisement for my company?
20. Is my project a good advertisement?

Congratulations if you said yes to most of these questions. You have an attitude for success.

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